| All treatment is by appointment only. |
How do I book an appointment?
Simply telephone us on 01367 240514, or call in and see us. |
| We always try to see patients at the appointed time. However, If you are kept waiting there is normally a good reason. Please be patient |
What if I need to cancel an appointment?
If you have to cancel an appointment, please give us 24 hours notice so that we can offer the time to someone waiting for treatment. We may make a charge for short notice cancellations or missed appointments. |
Are you taking on new patients?
Yes – we are always happy to see new patients on a private basis. Many of our new patients are referred to us by our existing ones – if you have been referred by one of our patients please do let us know so we can thank them. |
| Do you have a policy for NHS patients? |
| In an attempt to be fair to all our NHS patients we may not be able to
provide further NHS treatment for those patients who do not maintain their regular appointments or who fail to return for the recommended treatment
required to achieve dental fitness/health as advised by the Dentists. |
| It is practice policy to withdrawn the NHS dental service for any patient
who fails to attend 2 NHS dental appointments. Please let us know if you
can not attend your appointment so we can offer the time to someone else.
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The practice cannot guarantee that we will be able to provide NHS dental
care indefinitely. However, we will endeavour to offer alternative options. |
What should I do in an emergency?
If you require urgent treatment please telephone the practice – 01367 240514 – as early in the day as you can so that we can make every effort to see you as soon as possible. |
| For emergency treatment outside of normal hours please telephone the practice. The answer machine will provide details of the Duty Dentist, although not necessarily someone from this practice. For treatment outside of hours it will be necessary for you to be accompanied, so please be prepared to bring someone with you. |
Can I park at the practice?
We have a large car park at the rear of the practice; the spaces are marked for patrons of the practice. Public car parking is also available nearby in Gloucester Street and Southampton Street. |
Do you have facilities for disabled people?
We provide access to a ground floor surgery if we are advised that this is required in advance. We also have ground floor toilet facilities. |
| If you have any special requirements then please call the practice in advance to ensure we are able to meet them. |
